Our Terms and Conditions

These are the terms and conditions on which we supply goods to you.

Please read these terms carefully in advance of submitting an order to us. These terms inform you of who we are, the manner in which we supply goods to you, the methods you or us may use to amend or terminate our contract, the process for resolving any issues in relation to our contract and other important information.

In the event you believe there is a mistake in these terms and conditions, please let us know by using the details provided on our website (https://prierdesaone.com/pages/contact-us).

  1. Who we are and how to get in touch with us
    1. We are Prier da Saône Ltd (Company No. 12178292, VAT no. 

      412878289), a company registered in England and Wales. Our registered office is at 86B Ashmore Road, London, United Kingdom W9 3DQ.

    2. You can reach us by emailing us at hello@prierdesaone.com, or by writing to us at our registered address (as set out above).
    3. If we need to reach you, we will do so by using the email address, phone number or postal address that you have provided to us when you submitted your order. Any reference in these terms and conditions to “writing” shall include both postal and electronic correspondence. 
    4. We are subject to a legal duty to provide goods that are in conformity with our contract. 
  2. Our contract 
    1. Our acceptance of your order shall occur when we send you an email informing you that we have accepted your order, at which point a contract shall come into existence between us. 
    2. For the avoidance of doubt, your order shall be considered an offer to contract on these terms and conditions. You shall be responsible for ensuring that all information you provide to us is accurate and complete.
    3. If we are unable to accept your order, we shall inform you of this and you will not be charged for the goods ordered. 
    4. We retain the right to reject any order submitted by you to us and we are not obliged to provide any explanation for such a rejection. 
    5. You will be assigned an order number upon our acceptance of your order. Please tell us the order number whenever you get in touch with us about your order. 
    6. You must be at least 16 years old to place an order with us.
  3. Our goods
    1. The images of our goods on our website are for illustrative purposes only. We have made every effort to ensure that the goods are displayed accurately on our website. However, we cannot guarantee that particular product will be exactly as it appears on our website, it may vary slightly from such images.  
    2. The packaging of our products may differ from that displayed on our website or as used by us in connection with a previous order.  
    3. Sizes and measurements are approximate only. 
    4. In the event that you wish to make changes to your order, please contact us using the details set out above. If it is possible to make the requested changes, we will inform you of any consequential changes to the price of the goods or the timing of the delivery of the goods (or anything else we consider relevant as a result of your requested change) and ask you to provide confirmation that you wish to proceed with the requested change. If we are unable to make the requested change or you do not provide authorisation to proceed with the change once we have informed you of any consequences of the requested change, you may wish to cancel you order. 
  4. Payment
    1. The price of the goods (including any applicable taxes) is the price shown on the order pages when you placed your order. We shall take all reasonable care to ensure that the price of the goods advertised to you is correct. However, please see clause 7.3 to understand what happens if we discover an error in the price of the goods you order. 
    2. Whilst we will take steps to ensure the likelihood of it happening, it is possible that some of the goods we sell may be incorrectly priced. We will usually check prices before accepting your order so that, where the correct price of the goods at the date of your order is less than the price stated on your order date, we will charge the lower amount. In the event the correct price of the goods at the date of your order is higher than the price stated to you, we will ask you for your instructions before we accept your order. However, if we accept and process your order where an error in the price is obvious, unmistakable and could have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you. 
    3. We accept payment from the following credit and debit cards: VISA, Mastercard, AMEX, Maestro, Shopify Pay, Apple Pay, Google Pay, Amazon Pay, and PayPal)
    4. You must pay for the goods in full before we dispatch them. We will not charge your card until we dispatch the products to you.
  5. Limitation of liability
    1. In the event that we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms and conditions or our failure to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both you and we knew it might happen.
    2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes:
      1. liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; 
      2. for fraud or fraudulent misrepresentation; 
      3. for breach of your legal rights in relation to the products including the right to receive products which are: (i) as described and match information we provided to you and any sample or model seen or examined by you; (ii) of satisfactory quality; (iii) fit for any particular purpose made known to us; and 
      4. for defective products under the Consumer Protection Act 1987.
    3. We only provide products for domestic and private use. If you use the products for any business, commercial, or re-sale purposes we shall have no liable to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 
    4. All other terms and conditions expressed or implied by statute or otherwise are excluded to the fullest extent permitted by law. 
  6. Website
    1. We shall try to ensure that the information on our website is kept up to date and accurate. However, we shall not be held liable for any inaccuracies or omissions in the information contained on our website. We shall use reasonable endeavours to correct any inaccuracies or omissions on our website as soon as practicable after becoming aware of them.
    2. All images of the goods on our website are provided for the purposes of giving an approximate description of the goods. 
    3. We reserve the right to make changes to our website (including suspending any part or all of it) without notice to you and without liability. 
  7. Intellectual property
    1. All intellectual property rights (including but not limited to: copyright, trademarks, design rights, moral rights, brand names, product names and domain names) in all material and content provided via our website (and the website itself) remains vested in us at all times. 
    2. You are not permitted to use our intellectual property unless we have expressly authorised such use in writing. 
    3. You may not distribute, copy, reproduce any part or all of the contents of this website other than by downloading to a single local hard disk for your personal, non-commercial use. You may not commercially exploit any of the content of our website. 
  8. Privacy
    1. We will only use your personal information as described in our privacy policy (https://prierdesaone.com/pages/privacy-policy).
  9. Other important terms
    1. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
    2. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    3. This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms. 
    4. If a court finds part of this contract illegal, the rest will continue in force. Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    5. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. 
    6. These terms are governed by the laws of England and Wales. You can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.